Privacy Policy
How we collect, use, and protect your information
Introduction
Twin Valley Tire, Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Vehicle information (make, model, year, VIN)
- Tire size and specifications
Service Records
When you use our services, we maintain records of:
- Services performed
- Parts and products purchased
- Payment history
- Communication records
Website Usage Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visit
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide quotes for tires and services
- Schedule and perform services
- Communicate about appointments and service status
- Maintain accurate service records
- Process payments
- Send promotional communications (with your consent)
- Improve our website and services
Information Sharing and Third Parties
We may share your information with:
- Service Providers: Companies that help us operate our business
- Business Partners: Tire manufacturers and parts suppliers when necessary
- Legal Requirements: When required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.
Data Retention
We retain your information for as long as necessary to provide services and comply with legal requirements.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
Please see our Cookie Policy for information about cookie usage.
Children's Privacy
Our services are not directed to individuals under 18 years of age.
Contact Us
For questions about this Privacy Policy, contact us:
- Phone: (337) 285-1782
- Email: admin@twinvalleytire.biz
- Address: 520 W 4th Ave, Milbank, SD 57252
Last updated: August 25, 2026