Business Model

Understanding how Twin Valley Tire, Inc. operates

About This Website

This website serves as an informational platform and point of contact for Twin Valley Tire, Inc. It allows current and potential customers to learn about our services, request quotes, and contact our team.

What We Do

Twin Valley Tire, Inc. is a full-service tire and automotive repair business. We sell and install tires for passenger vehicles, trucks, SUVs, trailers, agricultural equipment, and commercial vehicles. Our auto repair services include brake work, oil changes, battery service, suspension repair, steering service, diagnostics, air conditioning service, electrical repair, and wheel alignment.

We serve customers at our physical location in Milbank, South Dakota, and offer mobile tire service for agricultural customers who need on-site assistance.

Who We Serve

Our services are available to:

  • Individual Vehicle Owners: Car, SUV, and truck owners needing tires or general automotive service
  • Farmers and Agricultural Operations: Tractor, combine, and implement tire services with mobile service availability
  • Commercial Fleet Operators: Trucking companies and businesses with fleet vehicles needing regular maintenance and tire services
  • Heavy Equipment Operators: Owners of construction equipment, trailers, and other heavy-duty vehicles

How We Generate Revenue

Twin Valley Tire, Inc. generates revenue through:

  • Tire Sales: Markup on tire products sold to customers
  • Service Labor: Charges for installation, repair, and maintenance services
  • Parts Sales: Automotive parts and accessories sold with repair services

We do not charge for quotes or estimates. All pricing is provided transparently before work begins.

What Data We Collect

Through this website and our business operations, we may collect:

  • Contact Information: Name, email address, phone number, and address when you submit a form or request service
  • Vehicle Information: Make, model, year, and tire size when relevant to the services requested
  • Service Records: History of services performed for ongoing customer relationships
  • Website Usage Data: Anonymous analytics about site traffic and user behavior (with consent)

Why We Collect Data

We collect data to:

  • Respond to your inquiries and service requests
  • Provide accurate quotes for tires and services
  • Communicate about your service appointments
  • Maintain accurate service records for returning customers
  • Improve our website and services through analytics

Data Access and Retention

Access to customer data is limited to employees who need it to perform their jobs. We retain customer contact information and service records for as long as necessary to serve ongoing customer relationships and as required by law.

Third-Party Services

This website uses the following third-party services:

  • FormSubmit.co: To process contact form submissions and deliver them to our email
  • Google Maps: To display our location on the contact page

Transparency Commitment

We are committed to honest, transparent business practices. This includes:

  • Clear pricing before any work is performed
  • Honest assessments of your vehicle's needs
  • No unnecessary services or hidden fees
  • Open communication about timelines and costs

Contact Us

If you have questions about our business practices or this website, please contact us:

Last updated: August 25, 2026